Virontex 16 Small Black Leather Top Handle Bag
$129.00
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Shipping Policy
Shipping Policy
At Virontex LLC, we are committed to delivering a smooth and reliable shopping experience. Our goal is to ensure that your women’s bags and accessories are carefully packaged and delivered to you in a timely manner. Please review our shipping policy below.
Order Processing Time
All orders placed on our website are processed within one to two business days. Our business days are Monday through Friday, excluding U.S. public holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Coverage
Virontex LLC currently ships orders within the United States only. At this time, we do not offer international shipping.
Free Shipping and Delivery Timeframes
We are pleased to offer free shipping on all orders with no minimum purchase requirement. Once your order has been processed and shipped, delivery typically occurs within three to five business days. Delivery time estimates are provided for convenience and may vary due to carrier delays, weather conditions, or other factors beyond our control.
Shipping Destinations and Restrictions
We ship to valid physical addresses within the United States. Deliveries to Alaska, Hawaii, P.O. Boxes, and U.S. territories may take longer than standard delivery times due to carrier limitations.
Order Tracking
After your order has shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to follow your shipment’s progress directly through the carrier’s tracking system.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact our customer support team as soon as possible. For packages that appear delayed, we recommend allowing up to seven business days beyond the estimated delivery date before reaching out, as shipments may still arrive during this time. In cases of damage, please keep all packaging materials and notify us within forty-eight hours of delivery. We may request photographs to assist with the claims process.
Contact Information
If you have any questions about your order or this Shipping Policy, please contact us:
Virontex LLC
Phone: +1 859-260-1112
Email: support@virontex.com
Address: 3707 Nicholasville Rd, Lexington, Kentucky 40503, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Return and Refund Policy
Return and Refund Policy
At Virontex LLC, customer satisfaction is our top priority. We want you to feel confident and happy with your purchase of women’s bags and accessories. If for any reason you are not completely satisfied with your order, we offer a simple and transparent return and refund process.
Return Window
You may request a return within thirty days from the date you receive your order.
Eligibility for Returns
To qualify for a return, items must be unused, unworn, and in the same condition as received, with original packaging included. Proof of purchase or order confirmation is required to process all returns.
How to Request a Return
To initiate a return, please contact our customer support team with your order number and reason for the return. Once your request is approved, you will receive detailed instructions along with a prepaid return shipping label. Returns sent without prior authorization may not be accepted.
Return Shipping
Virontex LLC covers the cost of return shipping by providing a prepaid shipping label for approved returns.
No Restocking Fees
We do not charge any restocking fees on returned items.
Refund Process
After we receive and inspect the returned item, we will notify you of the approval status. Approved refunds are issued to the original payment method within seven to ten business days. Please note that additional processing time may be required by your bank or card issuer.
If you have not received your refund within fifteen business days after approval, please contact our support team for assistance.
Exchanges
If you would like a different item, we recommend returning the original purchase and placing a new order once the return is approved. This ensures the fastest processing and availability.
Damaged or Incorrect Items
Please inspect your order immediately upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can resolve the issue promptly.
Contact Information
For questions regarding this Return & Refund Policy or to initiate a return, please contact us:
Virontex LLC
Phone: +1 859-260-1112
Email: support@virontex.com
Address: 3707 Nicholasville Rd, Lexington, Kentucky 40503, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
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